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Customer Perception Survey |
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Get It Now! To Order: |
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Find out How You Compare To
Competitors... In The Mind of The Customer. Survey customers effectively without spending a fortune... Use these easy applications to prepare, print, distribute the survey and analyze results.
With the consulting assistance package, a CMG consultant will analyze your results and prepare a 30 page report with recommended actions, plus discuss it with you and your team on a conference call. The keys to taking market share are:
Market Share is won by successfully positioning vs competition. To do that you need to know:
CMG's Customer Perception Survey is unique in that it does all of these. Most others concentrate on just your scores. CMG's survey collects competitor scores, and also tabulates competitor mentions so you know who customers and prospects think of most besides your company. 30 Key Service Attributes Through careful research and survey development, we've determined 30 key service attributes as a starter set. You may change these if you desire. The Customer Perception Survey also asks for open end feedback on questions like:
Internet Usage The Customer Perception Survey also asks customers if they use the Internet for making purchases of your types of products, if they use email, for which purposes they use email and how often. Easy To
Use Applications
The Excel
Application Works like a Website: Point and Click to a Customized Survey!
The
Access Application Menu takes you step by step through data entry and
analysis!  The 30 Page Manual takes you step by step through best practices of conducting and using the results of your survey.
For more information, |
Copyright © Channel Marketing Group, Inc. 2008
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