Let’s
Put New Plays in our Playbook
Bill Marshall
Corporate VP Marketing
Leviton Manufacturing Company
It would seem that
the economy, our experience of the past two years, and the declining
bottom line seen from both the distributor’s and manufacturer’s
perspectives should motivate us all to concentrate more energy on
our strategic sales and marketing plans.
For those who are
regulars at the planning table, the question is usually what went
well the past year, what should we be doing more of and what should
be eliminated. Unfortunately, many times we simply recast what we
did rather than thinking of what would best suit our longer term
plans. For those that haven’t grabbed a seat at the planning table –
we should all work out a plan for THIS coming year. And we need to
ask ourselves “why aren’t we planning? Why the delay? Looking
around, listening, reading, nearly everything points in 2003 to at
best – slow growth, a continued decline in employment and flat
capital spending in the first six months of 2003. Basically
mimicking much of what we have experienced in 2002.
Circumstances like
these make for an ideal environment to focus on MARKETING and
SALES PLANNING. The two go hand in hand. It is easy to hit goals
when the economy is humming along – challenging times call for
some new plays in our business playbooks.
These economic
indicators cry for a game plan to help us hold what we have and grow
in those few encouraging areas where growth is possible. In those
bright spots are we prepared to differentiate ourselves from
others that service and sell the health care, education, the single
family home construction and existing home renovation markets? Do we
know what is necessary to differentiate ourselves from these
markets current suppliers? What process for prospecting new accounts
do we have? How do we measure our sales folks effectiveness?
The type of
programs needed to grow, effect some turnaround or simply stop a
slide are really not that hard to put together if we focus our
combined resources. It’s not a lack of ability…it’s more the
inability to make the time.
Manufacturers
continue to have a desire to invest their varied resources in growth
opportunities but these times have made us more keenly focused on
investing in business plans that offer roadmaps to growth, with
measurement of those plans. It has become the reasonable,
de-facto yardstick to measure these investments (co-op, promotional,
other incentives) a.k.a. “funding”, on an ROI basis of incremental
sales and margin contribution.
Building
Integrated Marketing & Sales plans is one of the most important
things we should be doing in any times…but certainly now. As
important as this is, it is profitable for both parties, can be
downright fun and helps us both bring our relationships and
abilities to higher, more professional levels.
It will define our
real business partnerships, so let’s do it more and better than
before. |